Since hotel policies regarding early check-in (generally before 2:00 pm) or late checkout (generally after 12:00 pm) vary by location and by hotel, please call the hotel directly prior to your arrival to make any necessary arrangements. Direct hotel phone numbers can be found on your confirmation email or on the hotel information page.

If your travel plans change, you can cancel or modify your reservation in accordance with the hotel’s cancellation policy as stated during the reservation process.

Hotel room rates vary by date and by the number of adults occupying a single room. To accommodate more guests, you need to change your reservation. You will be notified of any additional charges prior to confirming your updated reservation.

Pre-authorisation of your credit card is technically a “hold” on your credit card

It is basically a credit line from a purchase placed by a merchant who has initiated a charge, but not completely processed it.

A swipe of your credit card prior check-in is to ensure that sufficient funds are available to settle your final bill –- and hold this amount throughout your stay.

The amount check for will depend on the length of your stay and which hotel you are residing at.

The member of staff checking you in will explain this process clearly. No money is taken from your credit card, however, it will show as a pending transaction.

 The authorization of your card will last the length of your stay and it will take up to five days after your departure to be released. You can use a different card to pay your final bill.

If you have any questions about pre-authorisation, please inquire at the check-in area.

We’ll do everything possible to accommodate your request. Please note all special requests in the “Add comment” area when making a reservation 

Rooms are available to book on a room only basis or a bed and breakfast basis. Please see the rate description at the time of booking.

To amend an online reservation please contact our Reservations team+447 377946 074 or email : globecruiserintrernational@mail.com.

Smoking (including electronic cigarettes) is not permitted in the bedrooms or public areas of any our partnered hotels. Smoking is only permitted in the designated smoking areas.

A charge maybe made where smoking has caused damage.